Billing Terms and Conditions

These Billing Terms and Conditions govern all purchases made through mynutrisoul.com. By placing an order on our website, you agree to the terms outlined below.

1. Accepted Payment Methods
We accept the following secure payment options at checkout:

Credit & Debit Cards

Visa
Mastercard
Maestro
American Express
Discover

Express Checkout & Digital Wallets

Shop Pay
Google Pay

Buy Now, Pay Later (If Available)

Klarna (subject to approval and eligibility)

All payments are processed through secure, PCI-compliant payment gateways. We reserve the right to modify or limit available payment methods at any time.

2. Currency

All prices and transactions on mynutrisoul.com are processed in British Pounds Sterling (GBP £).

If your bank or payment provider operates in a different currency, exchange rates or international transaction fees may apply. These charges are determined by your financial institution and are outside our control.

3. Pricing & VAT

All product prices displayed on our website include applicable UK VAT, where required by law.

No additional VAT will be added at checkout unless clearly stated.

Any applicable shipping costs or additional charges will be clearly displayed before you confirm your order.

4. Payment Authorization & Order Processing

Full payment must be completed at the time of purchase.

Payment is captured immediately once your order is successfully placed.

Orders will only be processed and dispatched after successful payment authorization and verification.

An order confirmation email will be sent after successful payment.

If payment cannot be verified or authorized, the order will not be processed.

5. Billing Information

Customers must provide accurate and complete billing information.

We reserve the right to cancel or delay any order if billing details cannot be verified.

6. Payment Security

Our website uses SSL (Secure Socket Layer) encryption to protect all transactions.

We do not store full credit or debit card details on our servers.

Payments are securely processed by third-party providers compliant with PCI DSS standards.

mynutrisoul.com does not have direct access to your full payment information.

7. Failed or Declined Payments

If your payment is declined or fails:

Please verify your billing details and try again.

You may use an alternative payment method.

Contact your bank or payment provider for assistance.

Orders that remain unpaid or unverified for more than 24 hours may be automatically cancelled.

8. Refunds

Approved refunds will be issued to the original payment method used at checkout.

Refunds are processed within 10 business days from approval.

The time required for funds to appear in your account depends on your bank or payment provider.

Please refer to our Return & Refund Policy for full details.

9. Fraud Prevention

We reserve the right to cancel, suspend, or hold any order suspected of fraudulent or unauthorized activity. Additional verification may be requested before order approval.

10. Changes to These Terms

We reserve the right to update or modify these Billing Terms and Conditions at any time. Changes will take effect immediately upon publication on our website.

Contact Information

For any billing-related inquiries, please contact:

Email: support@mynutrisoul.com
Address: 124 City Road, London, EC1V 2NX, United Kingdom
Customer Support Hours: Open 24/7